Browse Talent

Dynamic and results-driven, with extensive experience in sales, and administrative support across multiple industries. Proven ability to lead teams, committed to continuous learning and professional development to enhance skills, optimize customer experience, and contribute to business success. Adept at creative problem-solving, multitasking, and fostering strong client relationships to ensure long-term success.

I am a recent Computer Science graduate seeking an opportunity to start my career in an entry-level position. I have basic knowledge of computer systems, web development, and office tools, along with hands-on experience providing IT support and assisting in real-world projects during my training. I am capable of performing routine tasks efficiently, following instructions, and working well with a team. I am highly motivated, adaptable, and eager to learn new skills, grow professionally, and contribute positively to any organization.

Experienced Customer Experience and Accounts Specialist with a strong background in customer support, collections, and billing across financial services, telecommunications, logistics, retail, and hospitality industries. Skilled in delivering high-quality multi-channel support through voice, chat, and email, with a focus on first contact resolution, customer satisfaction, and efficient issue handling. Adaptable and detail-oriented professional with strong communication, problem-solving, and relationship management skills. Familiar with AI-assisted customer service tools and fast-paced support environments, with a proven ability to manage high-volume workloads while maintaining accuracy and service quality.

I’m an IT graduate with hands-on experience in customer service and technical support, mostly in fast-paced BPO environments. I’ve handled live chat support, troubleshooting devices, software, and basic hardware issues, so I’m pretty comfortable dealing with different kinds of technical problems and explaining solutions in a simple way. I also have experience in sales and content moderation, which helped me become more adaptable and detail-oriented. On top of that, I’ve worked as an audio transcriber and currently as an AI data trainer, so I’m used to working with data and staying accurate. Overall, I’m someone who’s reliable, quick to learn, and looking to grow in an IT or non-voice role where I can really use my skills.

Experience with 2D and 3D AutoCAD shopdrawings for Precast Products. Have experience with Microsoft Excel (VLOOKUP), Canva, and Video Editing.

I help business owners save time and scale through expert CRM management, email handling, content creation, video editing, and more—so you can focus on what matters most. Results-driven Executive Assistant with over 8 years of experience supporting business operations and streamlining workflows. Skilled in video editing, content creation, CRM management, email management, and photo editing, with a strong ability to balance creativity and organization. Known for improving efficiency, managing multiple priorities, and delivering high-quality support in fast-paced environments.

Customer-focused support professional with experience handling customer concerns through chat, calls, and service-based interactions in fast-paced environments. Skilled in resolving issues calmly, providing clear and accurate information, and delivering positive customer experiences to diverse, international customers. Known for strong communication skills, empathy, and the ability to stay professional under pressure while meeting service standards and response times. Adaptable, detail-oriented, and committed to ensuring customer satisfaction from first contact to resolution

I help businesses reduce manual work by building practical automation systems for lead handling, customer follow-up, support workflows, and store operations. My background is in IT operations and problem management, which means I approach automation with structure, reliability, and process discipline — not just tool setup. I can help with: • lead qualification workflows • automated follow-up systems • FAQ and support escalation automation • Facebook-first inquiry flows • Google Sheets / Forms / Make-based process automation • Shopify store support, product listing, and catalog organization I build systems that are simple, usable, and easy to maintain. Recent portfolio work includes: • Real Estate Lead Qualification Assistant • Dental Follow-Up Automation System • Dental FAQ & Support Escalation Assistant • Shopify Store Support & Catalog Management If you need someone who can think through the process, build the workflow, and keep it practical, I’d be happy to discuss your project.

I am Maria Lourdes Bunao, a dedicated Customer Service professional with solid experience supporting both healthcare and ride-sharing accounts. What makes me qualified for this particular position is my previous role as a Senior Associate at R1 RCM, where I assisted patients in scheduling diagnostic procedures such as X-rays, MRIs, and ultrasounds, handled breast health concerns, and provided guidance on exam preparation and facility inquiries. I also worked at Telus as a Customer Support Representative and was promoted to Subject Matter Expert, where I managed fare inquiries, earnings disputes, and escalations while collaborating with the team to improve processes and meet performance metrics. Prior to that, I was a Customer Care Representative at Alorica, assisting customers with health insurance inquiries, explaining coverage and policy stages, scheduling vaccinations, resolving billing concerns, and escalating complex issues appropriately. The skills I possess that make me a strong candidate for this role include strong communication, problem-solving, and customer engagement skills, along with the ability to handle escalations, multitask effectively, and work collaboratively to deliver excellent service and ensure customer satisfaction. I am currently looking for a job opportunity that suits my experience and allows me to further apply and develop my skills in customer service.

I’m passionate about connecting with people and building active, positive communities. I have experience managing online interactions, creating engaging content, and making sure members feel valued. I’m excited to bring my communication skills and creativity into a community manager role.

I manage social media pages and assist in leading retention and growth. I'm capable of handling video eduting and graphic design tasks.