Jelyn Cuaresma

About

I am a highly organized and detail‑oriented Customer Support and Operations professional with over seven years of experience in customer service, administrative support, data management, and team coordination. I have a strong background in handling multi‑channel communication, managing support tickets, resolving customer concerns, and maintaining accurate documentation across CRM and internal systems. I’m skilled in tools such as Salesforce, Google Workspace, Microsoft 365, Trello, Asana, and various help desk platforms. Known for my clear communication, reliability, and ability to work independently, I consistently deliver high‑quality support in fast‑paced environments. I bring a proactive mindset, strong work ethic, and a commitment to providing excellent customer experiences while keeping operations running smoothly.

Skills