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NICCOLO TOLEDO
AML compliance kyc quality analyst
Bacoor city, Philippines40h/week$55k
About
With nearly two decades of experience in the BPO industry, my background encompasses roles in quality assurance, compliance, leadership, and Know Your Customer (KYC) practices.
Skills
Account ManagementClient RelationsConflict ResolutionCRMCS SalesforceCustomer SuccessCustomer SupportEmail SupportFreshdeskHelp DeskZendeskNotionMicrosoft OfficeSpreadsheetsDocument PreparationGoogle WorkspaceData EntryData ReportingTeam LeadershipRisk Management
Experience
AML Financial Crime Compliance Senior Analyst
Lama Technology
Oct 2024 - Aug 2025
Conduct transaction monitoring to detect suspicious activities. • Analyze alerts related to money laundering, terrorist financing, fraud, and sanctions violations. • Perform sanctions and adverse media filtering on transactions and entities
KYC Team Lead Mentoring Team Managers
Launchgood
Jan 2024 - Sep 2024
Lead the implementation of KYC controls, including guidance and training. • Analyze KYC results and escalate complex issues or inconsistencies when handling