Virtual Assistant | Creative & Administrative Operations
A multidisciplinary professional with a background in creative work, communications, and administrative support, blending hands-on experience in creative direction, document preparation, virtual assistance, and client engagement. Skilled at navigating diverse projects, from content creation to behind-the-scenes coordination, with a focus on clarity, adaptability, and well-executed outcomes. With a strong mix of creative and technical strengths, I’ve contributed to polished visuals, streamlined documents, and purposeful digital assets across different industries. Collaborative, dependable environments bring out my best work, and I’m open to freelance or full-time roles in creative operations, content, and virtual assistance, ideally with teams that value thoughtful communication and meaningful impact.
CONCENTRIX
● Provided remote support to high-profile clientsincluding FedEx and United Airlines ● Consistently achieved top performance in customer satisfaction and average handling time (AHT). ● Earned the title of Best BPO Agent forservice excellence through dedication and quality support. ● Developed strong time management skills to meet and exceed performance targets consistently.
BCE CONSTRUCTION INC
● Leadsthe creation and design of compliant proposalsfor U.S. federal, state, and commercial projects. ● Overseestask coordination, document control, and bid research for BCE Construction Inc. ● Demonstratesleadership by driving processimprovements and staying ahead of industry standards.
BC MARKETING CONCEPTS
● Led the enhancement of real estate visuals, including stills and panoramic tours for Giraffe360, a Latvian real estate tech firm. ● Delivered consistent output while maintaining top-tier image quality, consistently ranked asthe team’stop performer. ● Recognized by the Latvian client lead for excellence in performance, reliability, and output management.
EULOGIO “AMANG” RODRIGUEZ INSTITUTE OF SCIENCE AND TECHNOLOGY
● Assisted with social media content, announcements, and digital communications for student council initiatives. ● Designed promotional graphics and visual materials for campus events and student programs. ● Coordinated with student organizations and university departments to support event promotion and information dissemination.