Francis Ervin Magsino

( Front End Chatter - internal title ) Main Responsibility: I was primarily responsible for identifying and reporting bugs and glitches on our website from the user’s perspective. I worked closely with Management and Developers, providing feedback on areas that needed improvement to ensure top-quality service that meets user expectations. Duties and Responsibilities: - Assist in improving the existing system, including new feature enhancements and rollouts - Review and analyze system specifications - Report and document technical issues, bugs, and errors - Collaborate with Management and Developers to create effective strategies and test plans - Assist in troubleshooting issues - Assess the overall functionality and user experience of the system - Perform job-related tasks as assigned by the immediate superior