Available Now

arnnie dave Baquir

Customer Service Representative

AMADEO, PhilippinesAsia/Manila40h/week$4/hr

About

Customer-focused support professional with experience handling customer concerns through chat, calls, and service-based interactions in fast-paced environments. Skilled in resolving issues calmly, providing clear and accurate information, and delivering positive customer experiences to diverse, international customers. Known for strong communication skills, empathy, and the ability to stay professional under pressure while meeting service standards and response times. Adaptable, detail-oriented, and committed to ensuring customer satisfaction from first contact to resolution

Skills

Customer SupportCRMLive Chat SupportTranscriptionPhone SupportEmail SupportB2C SalesMicrosoft OfficeData EntryTranslationEmail ManagementGoogle WorkspaceVirtual Assistant

Experience

Hospitality Associate

November Cafe

Jan 2025 - Dec 2025

Friendly and customer-oriented café waiter experienced in providing fast, efficient, and high-quality service in a busy coffee shop environment, ensuring that every guest feels welcomed and comfortable.  Skilled in taking accurate food and beverage orders, reducing mistakes and ensuring that customers receive exactly what they request.  Knowledgeable in basic coffee and café menu items, allowing me to confidently answer customer questions and assist with simple drink preparation when needed.  Known for having a warm personality and strong communication skills, helping build positive relationships with customers and encouraging repeat visits.  Able to multitask effectively by handling multiple tables, managing peak-hour rushes, and maintaining service quality under pressure.  Strong team player who works well with baristas and kitchen staff to ensure smooth and efficient daily operations.  Committed to cleanliness, hygiene, and food safety standards, helping maintain a safe and pleasant café environment.  Reliable, punctual, and adaptable, with the ability to quickly learn new menus, systems, and workplace procedures.

Quick Info

Location: AMADEO, Philippines
Availability: Available Now
Hours/Week: 40h
Timezone: Asia/Manila
Expected Rate: $4/hr

Interviewer

Dynata

Aug 2024 - Oct 2024

As an Interviewer/Surveyor, I was entrusted with the critical tasks of conducting surveys, collecting data, and processing information. I effectively utilized my cold calling skills to gather data and leveraged the company's application to process this information efficiently.  My role required strong technical skills, including proficiency in data analysis software, CRM systems, and survey tools. I am adept at using Microsoft Excel for data manipulation and visualization, and I have experience with SQL for database management. Additionally, I possess a solid understanding of statistical analysis and data interpretation.  My problem-solving abilities have been instrumental in identifying and addressing issues that arise during the data collection and processing phases. I am skilled at analyzing complex data sets to uncover trends and insights, and I can develop innovative solutions to improve data accuracy and efficiency.  My meticulous attention to detail and the ability to work both independently and collaboratively within a team were essential in ensuring the accuracy and reliability of the data collected.  Furthermore, my strong communication skills have enabled me to effectively convey complex information to diverse audiences. I am proficient in both written and verbal communication, allowing me to present findings clearly and persuasively. My ability to listen actively and engage with stakeholders has been crucial in understanding their needs and ensuring that the data collected meets project requirements.  My extensive experience in surveying, coupled with my comprehensive knowledge of relevant regulations, positions me as an asset to any project

Sales Associate

LuLu Group International

Feb 2023 - Jun 2024

As a Sales Staff member, I excelled in providing exceptional customer service, meeting sales targets, and maintaining inventory accuracy. My responsibilities included assisting customers with their inquiries and purchases, promoting products to enhance sales, and ensuring the store was well-maintained and organized. I developed strong interpersonal skills and extensive product knowledge, which enabled me to effectively communicate with customers and address their needs.  In addition to these duties, I was responsible for inventory management, which involved monitoring stock levels, conducting regular inventory checks, and ensuring accurate record-keeping. My attention to detail and organizational skills were crucial in maintaining inventory accuracy and preventing stock discrepancies.  Additionally, I successfully achieved sales goals, consistently received positive customer feedback, and contributed to a positive and welcoming store environment. My role required a keen attention to detail, the ability to work both independently and as part of a team, and a commitment to delivering high-quality service to every customer

Medical Technology Intern

Batangas Medical Center

Sep 2019 - Mar 2020

I perform laboratory procedures, maintain a record of performance, examine specimens, report test results, and perform quality control testing. My responsibilities include preparing and processing samples, operating and maintaining laboratory equipment such as centrifuges, spectrophotometers, and microscopes, and ensuring compliance with safety and regulatory standards. I meticulously document all procedures and results, ensuring accuracy and reliability in data recording.  Additionally, I analyze specimens using various techniques and instruments, interpret test results, and communicate findings to relevant stakeholders. My role also involves troubleshooting and resolving any issues that arise during testing, as well as participating in continuous improvement initiatives to enhance laboratory efficiency and effectiveness.