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Bianca Frances Cruz
Immigration Officer | Registered Psychometrician | Master of Public Administration | People Operations & Admin Specialist
Paranaque, PhilippinesAsia/Manila40h/week$75k
About
I am a government operations professional with over six years of experience at the Bureau of Immigration of the Philippines, with a background in immigration case management, document review, inter-agency coordination, and executive administrative support. My work has involved managing sensitive cases, preparing reports and official correspondence, and ensuring compliance with regulatory procedures in fast-paced, high-responsibility environments.
Skills
Data EntryMicrosoft OfficeGoogle WorkspaceExecutive AssistantData AnalysisRisk ManagementProject PlanningBrand PartnershipsCommunity ManagementCanvaProofreadingDocument PreparationCalendar Management
Experience
Executive Assistant
Bureau of Immigration
Nov 2025 - Present
- Manage high-level administrative operations, including scheduling, official engagements, and document routing for the Office of the Warden. - Serve as a primary liaison for personnel concerns, elevating critical matters to leadership to ensure efficient resolution. - Draft and review confidential memoranda, endorsements, and official communications, maintaining 100% accuracy and data privacy.
Immigration Officer
Bureau of Immigration
Jun 2021 - Nov 2025
- Evaluated complex documentation and conducted high-stakes assessments to ensure compliance with national laws and procedures. - Authored detailed case summaries and official reports regarding enforcement and custody matters. - Collaborated with international embassies and government stakeholders to coordinate case management and personnel concerns. - Achievement: Awarded Certificate of Commendation for exemplary performance and dedication to duty.