Available Now

Shielane Garcia

Executive Operations Assistant | Systems & Dashboard Specialist

Zamboanga City, PhilippinesAsia/Manila40h/week$5/hr

About

I am an IT graduate and Operations-Focused Executive Assistant specializing in systems organization, reporting, and workflow optimization. With experience in government planning & research, healthcare administration, and ICT support, I help executives and teams streamline operations, manage structured documentation, and build tracking systems that improve visibility and efficiency. I provide support in areas such as: • Executive operations & process coordination• KPI tracking dashboards (Google Sheets & web-based tools)• Data consolidation & monitoring reports• Workflow documentation & system setup• Stakeholder communication & compliance support I have built deployed internal portals and monitoring systems to support reporting and operational tracking. I focus on clarity, structure, and measurable process improvement — not just task completion. If you are looking for an Executive Assistant who can both coordinate operations and build systems to support them, I would be glad to help.

Skills

CanvaQuickBooksEmail ManagementExecutive AssistantSpreadsheetsVirtual AssistantLaravelPostgreSQLMySQLPHPPayrollBookkeepingBudgeting

Experience

Administrative Support Staff (COS)

Department of Education

Oct 2024 - Mar 2026

•Managed data tracking, documentation, and report preparation using Google Sheets and Docs • Verified and processed official records with high attention to detail • Coordinated with teams to ensure timely completion of tasks and compliance with procedures • Responded to stakeholder inquiries and provided clear procedural guidance • Maintained organized digital filing systems and tracking dashboards • Monitored deadlines and ensured reports were completed and submitted on time • Created and maintained tracking systems in Google Sheets to organize data and improve efficiency • Assisted in organizing schedules, priorities, and documentation to support daily operations • Handled communication follow-ups and ensured no pending items were missed

Patient Registry Officer

Zamboanga Peninsula Medical Center

Sep 2023 - Sep 2024

Quick Info

Location: Zamboanga City, Philippines
Availability: Available Now
Hours/Week: 40h
Timezone: Asia/Manila
Expected Rate: $5/hr

Managed high-volume patient registration, data entry, and billing records with strong accuracy • Coordinated with insurance providers for approval of procedures and ensured proper documentation for billing • Identified inconsistencies in records and corrected them before submission to maintain accuracy • Assisted patients and families with inquiries, admissions, and payment processes • Verified and encoded patient data while maintaining confidentiality and compliance • Handled phone calls, recorded messages, and provided accurate information to clients • Maintained statistical records and generated reports for tracking and monitoring • Coordinated with internal departments to ensure smooth patient processing and workflow • Tracked pending tasks and ensured completion by coordinating with departments and following up proactively Administrative Support