Back to talent
Available Now
Marcus Reyes
Executive Assistant | Technical Support Specialist | Operations Support
Angeles City, PhilippinesAsia/Manila40h/week$7/hr
About
I have over 8 years of experience in customer support, technical support, and operations, working with companies like WP Buffs and GoDaddy. I’ve handled website edits, troubleshooting, client communication, and ticket management, so I’m very comfortable managing tasks, staying organized, and keeping things moving efficiently. I also have experience in sales and team leadership, which helped me build strong communication skills and the ability to adapt quickly in fast-paced environments. I’m reliable, proactive, and used to working with minimal supervision. Right now, I’m looking for a role where I can contribute as an Executive Assistant or in a support/operations position. I enjoy helping teams stay organized, handling day-to-day tasks, and being someone they can rely on to get things done.
Skills
CRMPhone SupportData EntryLead GenerationAdmin AsanaVirtual AssistantSales SalesforceDocument PreparationAccount ExecutiveSales StrategyEmail ManagementB2B SalesPower BIExecutive AssistantB2C SalesGoogle AnalyticsGoogle WorkspaceCold CallingMicrosoft OfficeCRM ManagementTeam LeadershipWeb DesignJavaScriptContent ResearchCustomer SuccessSEO WritingTechnical SupportSpreadsheetsOutbound Sales
Experience
Service Desk Manager
WP Buffs
Mar 2026 - Apr 2026
Handled WordPress website updates, content edits, and basic troubleshooting for client sites. Responded to customer requests through a ticketing system, ensuring issues were resolved quickly and clearly communicated. Assisted with plugin and theme-related concerns, minor fixes, and general site maintenance while keeping a strong focus on quality and turnaround time.
Sales and Tech Expert
GoDaddy
Mar 2025 - Jan 2026
Provided technical support and sales assistance for GoDaddy customers, helping with domains, hosting, and website-related issues. Assisted users in troubleshooting problems, setting up services, and recommending products based on their needs. Consistently balanced support and sales goals while maintaining strong customer satisfaction.