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Joshua Falcon
Virtual Assistant
General Santos, PhilippinesAsia/Manila9h/week$5/hr
About
I'm Joshua Falcon, a detail-oriented Education graduate from Mindanao State University with hands-on experience in administrative coordination, accurate data management, and professional communication. I have managed records for 40+ students, handled government documentation with 100% accuracy, and led research publications two of which were recognized as best research in my department. Proficient in Microsoft Excel, Google Workspace, QuickBooks Online, and virtual platforms such as Zoom and Microsoft Teams, I bring strong English communication skills and a proven ability to work with diverse individuals. I am eager to contribute reliable, organized, and efficient virtual support while continuously growing beyond client expectations.
Skills
Data EntryVirtual AssistantSpreadsheetsMicrosoft OfficeGoogle WorkspaceCustomer SupportEmail SupportLive Chat SupportPhone SupportBookkeepingQuickBooksAccounts PayableAccounts ReceivableInvoicingPayroll
Experience
(Contractual) Customer Support
Lawson
Apr 2026 - May 2026
• Customer Support Through live chat: Handled US customer concerns to the product and services. • Communication: Answer calls and verbal collaboration from the team.
(Part-time) Youth Development Worker
Department of Social Welfare and Development
May 2025 - Jan 1970
• Data Management: Entrusted with government daily report tasks, ensuring 100% accuracy in participant records. • Coordinator: Acted as a Parental Councilor by communicating pointers and lessons in handling their child.