Junior Marketing Strategist
Adept at translating complex operational topics into engaging frameworks while managing CRM tools like Zoho and GoHighLevel. Previously coordinated client intake and compliance for an Australian NDIS provider, ensuring data accuracy and process efficiency.
Ripe OS LLC
Research US home service operators ($500K–$5M revenue) to develop content angles and messaging aligned with operational pain points and delegation systems. Produce SEO-focused website content, including keyword research, on-page optimization, and blog development to support organic visibility. Create and distribute authority-driven LinkedIn content positioning the CEO's perspective on scaling service businesses. Support thought leadership and video content ideation by researching topics and drafting hooks and framework-based talking points. Conduct outbound appointment setting and lead generation activities to connect with target prospects and support business development efforts.
Point Care Pty Ltd
Managed client and staff data entry and validation using Zoho and Excel. Prepared Service Agreements and client quotes through Brevity and a custom Zoho Creator portal app. Conducted candidate interviews for the NDIS program and coordinated the onboarding process. Provided technical support and troubleshooting assistance for the Zoho app to ensure workflow efficiency. Maintained accurate documentation in line with NDIS standards and compliance requirements. Collaborated with internal teams to improve intake coordination and administrative processes. Ensured confidentiality and data protection across all records and client information.