Rie EV

● Produce voice recordings for private clients and public content across various themes and styles ● Deliver clear, expressive, and high-quality audio tailored to client preferences ● Manage recording workflow including scripting, revisions, and final delivery ● Maintain discretion and professionalism when handling personalized or sensitive requests ● Continuously develop vocal delivery, tone control, and performance skills

● Provide virtual and personal assistant support to an individual client operating a U.S.-based adult content studio ● Manage email communication, scheduling coordination, and digital organization ● Assist with casting-related administrative tasks, including managing candidate submissions through job boards and specialized platforms ● Review, organize, and track applicant information, availability, and follow-ups using Google Sheets ● Conduct targeted online research to support casting needs and internal planning ● Maintain consistent daily communication and availability during active work periods ● Handle sensitive information with a high level of discretion, professionalism, and confidentiality

● Provided customer support for online businesses across e-commerce, education, events, publishing, and lifestyle sectors ● Managed remote staff, schedules and weekly timesheets for weekly wage distribution ● Managed online communities/discussions and provided guidance to customers/subscribers while forwarded feedback to management for areas of improvement ● Managed customer communication via email, live chat, and phone support depending on client needs and role requirements ● Responded to customer inquiries, handled follow-ups, and resolved issues using brand guidelines and tone standards ● Supported high-volume inboxes by prioritizing urgent and time-sensitive messages ● Maintained organized workflows across shared inboxes and ticketing systems

● Handled customer inquiries via email, live chat, and phone support ● Assisted with order tracking, returns, post-purchase support, and customer follow-ups ● Coordinated with internal teams to resolve customer issues efficiently